By: Maurice Foley

Hamilton, Bermuda:: Recognizing public frustration must never be confused with excusing threatening or abusive behaviour. There is no circumstance in which harassment, intimidation, or violence toward public officers is acceptable. Those actions undermine the rule of law and place unfair pressure on individuals who are simply doing their jobs.

However, focusing solely on security measures without addressing the underlying causes of public frustration risks missing the larger issue. Protective protocols may be necessary in the short term, but they cannot substitute for meaningful reform in how public services are delivered and managed.

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